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Call center solutions NextWest and what they do

NextWest is the fastest growing distributor of Integrated Telephony Systems. In June of 2004 they announced a partnership with DialResults Inc., a leader in the predictive dialer arena.

NextWest was founded in 1996 and is based in Tucson Arizona. It is a privately held company and the leading provider of "Smart Business" solutions, such as web-based software applications and database design, integrated telephony hardware and software solutions, network infrastructure, and innovative online and offline marketing programs. NextWest, Inc. does business in the United States and more than 20 other countries worldwide.

According to the NextWest website, they are the leading provider of IP Telephony products and services. Their PCXi, IP Communications platform brings together all of the advanced PBX features with sound, reliable Voice over Internet Protocol (VoIP) solutions.

NextWest's NextContact Call / Contact Center solution open's the door for full feature inbound / outbound calling. NextContact's predictive dialer & Automatic Call Distribution (ACD) module provides best of class call blending.

Call center solutions, NextWest is a proven business enabler. They provide solutions that are tailored to your company's business strategy, which allows you to not worry about the technology side of things, but rather your business objectives.

Their "Smart Business" is the gathering of the technologies and services that allow your company to stay competitive by lowering your costs, increase your productivity and by improving your customer satisfaction.

By being the leading manufacture of IP-based business telecommunications and contact center systems, they are a great choice for a call center solution. They can help small to mid-sized businesses, government agencies and other organizations to meet their changing telecommunication needs. With cost-effective solutions that are flexible, customizable, reliable and easy to manage, NextWest delivers uncompromising quality.

NextWest believes that every company dealing with customers is a "call center". Their call center solution NextContact has been named a "Best of Show" winner at Technology Marketing Corporation (TMC)'s INTERNET TELEPHONY® Conference and EXPO Fall 2004.

NextContact is a completely integrated, single-source solution for inbound, outbound and blended contact centers.